Help & Knowledge Center

How can we help?

Find answers to your questions.

If you cannot find answer, please contact us.

Is there a browser preference?

Below is a list of those preferred browsers for a RON session. Any other browsers not listed, may affect the quality of the session and connectivity of parties.

While RON sessions can be completed utilizing a mobile device, it is recommended the signers and the notary utilize a PC or MAC.  

Windows
Google Chrome (latest version)
FireFox (latest version)
Edge (not recommended)
Internet Explorer (not recommended)

Mac (Sierra or above)
Safari (latest version)
Google Chrome (latest version)
Firefox (latest version)

Android (smartphones and tablets)
Google Chrome (latest version)

IOS (IPhone or IPad)
IOS 11 or Higher only, and the Safari browser which is included with IOS 11 or higher

Note: When using smartphones certain features may be unavailable or disabled.