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When uploading Drivers Licenses or Government issued ID, is there a specific file type?

The technology allows for the signer to snap an image via the camera access built into the mobile phone being utilized to validate ID and KBAs.
The technology also allows and upload of JPEG and PNG files.
The technology does not require a cell phone to authenticate, however the signers MUST have a mobile phone number as it is a data field requirement related to the KBA technology.