Check out the most recent LenderClose updates in the article previews below.
How To Really Improve The Borrower Experience
Omar Jordan, CEO and Founder of LenderClose, has a passion for improving the real estate lending process and making it better.
He recently spoke with Tony Garritano on The Lending Buzz podcast to answer the question, “How do you really improve the borrower experience?”
Why 2021 is Home Equity's Year
Senior Vice President of Sales, Allen Jingst, joins CUbroadcast host, Mike Lawson, to discuss why 2021 is the year of the home equity loan. They discuss what it means for credit unions to tap into the home equity lending space and how LenderClose can help expedite the lending process with their new technology, HEx™.
LenderClose Taps Stefanie Rupert to Join Board of Directors
LenderClose has appointed Stefanie Rupert to its board of directors. The addition of Rupert brings the number of board members to seven.
Rupert has more than 30 years of experience in the banking and credit union industries, currently serving as president and CEO of Collins Community Credit Union. She has founded several credit union service organizations (CUSOs) and serves on an advisory council with Fiserv, providing recommendations on consumer engagement and online banking strategies.
Infusing Empathy Into Tech-Powered Lending
In the conversation about lending, empathy isn’t a word that comes up often.
But for lenders that want to knock the borrower experience out of the park, walking in the borrower’s shoes should be a regular practice. If you’re ever stuck on an issue, taking a pause and a fresh look from the end-user perspective will almost always light the best path forward.
The Top Excuses Obliterated by the Pandemic
As we’ve discovered over the years, there are plenty of financial institutions with reasons for not investing in fintech. And there are definitely a few reasons we’ve heard more than once.
While many titles are fitting of this year’s global pandemic, when it comes to the financial industry and investing in technology, I think the most appropriate is the “Excuse Obliterator.” Many of the barriers we ran into regularly basically vanished overnight.
Team Member Spotlight - Kara Miner
LenderClose team members come from many different backgrounds and constantly find ways to spark greatness. The Team Member Spotlight series highlights one of our team members each month. This month, the spotlight is on Kara Miner, Senior Operations Specialist, who has been at LenderClose since May 2019.